isa reason codes are a string of numbers assigned to different explanations for chargebacks. All card brands have their own reason codes, and they’re meant to keep things organized when a dispute occurs. Visa has 4 categories for disputes: Fraud, Authorization, Processing Error, and Consumer Dispute.
Fraud is given the reason code 10. There are 5 fraud reasons:
Authorization is given the reason code 11. There are 3 authorization reasons:
Processing Errors are given the reason code 12. There are 7 processing error reasons:
Consumer Disputes are given the reason code 13. There are 9 consumer dispute reasons:
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