PIE AI

Terms of Use

Effective Date: 09/22/2025

Applies To: All AI-powered tools under the Payarc PIE product family, including but not limited to Churn and Pricing Advisor.

1. Overview

Payarc PIE (Predictive Intelligence Engine) is a collection of AI-powered tools designed to enhance the Payarc platform by delivering data-driven insights, predictive modeling, and contextual recommendations. These tools use various forms of artificial intelligence, including machine learning and generative AI, to assist users in decision-making and performance optimization.

By using any PIE tool, you agree to these PIE Terms of Use in addition to the core Payarc Terms of Service and Privacy Policy .

2. Beta Access and Pricing Notice

All PIE tools are currently provided at no cost as part of a limited-time beta program. Payarc reserves the right to introduce pricing in the future. If pricing is introduced:

No charges will be applied without your explicit consent

You will be notified at least 30 days in advance

You will have the opportunity to opt in or opt out

3. Data Usage and Privacy

By enabling any PIE feature, you authorize Payarc to process relevant business data to generate AI-based outputs. This may include, but is not limited to:

• Transaction and payment activity

• Support tickets and resolution data

• Account and merchant metadata

• Product usage and behavioral patterns

• Public and anonymized datasets for contextual enrichment

Data is processed in accordance with Payarc’s Privacy Policy and in compliance with applicable data protection regulations.

4. Limitations of AI Outputs

PIE tools provide informational insights only. All outputs are AI-generated and may be probabilistic, incomplete, or subject to error. You acknowledge that:

• Results are not guaranteed

• Predictions are based on historical data and assumptions

• GPT-based content is non-deterministic and may reflect limitations of its training data

• Final decisions and business actions remain your sole responsibility

Payarc is not liable for any outcomes derived from decisions made based on PIE outputs.

5. Feature-Specific Addenda

5.1 Churn

• Uses machine learning models to estimate the likelihood of client attrition

• Inputs include historical customer behavior, payment patterns, support interaction frequency, and other engagement metrics

• Still in beta and may change as models are retrained

• Intended to help you prioritize retention strategies but does not predict exact outcomes

5.2 Pricing Advisor

• Uses GPT-based large language models to provide dynamic pricing recommendations and insights

• May analyze historical performance and industry trends

• GPT responses are generated contextually and should be validated before use

6. Opt-Out and Disabling PIE Features

You may disable any PIE product at any time via your account settings or by contacting Payarc Support. PIE tools are entirely optional and you are not required to use them in order to use Partner Hub.

7. Changes to Terms

Payarc may update these PIE Terms of Use from time to time. You will be notified of material changes, and your continued use of PIE tools constitutes acceptance of the updated terms.